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firmus energy, has announced that it will be reducing its tariffs for customers in the Ten Towns Network area by 18.84% from 01 April 2023. It's the second reduction this year and will reduce the average cost by £6.441 per week in Ten Towns. On an annual basis, this will save customers £335 on average.
Announcing the price decreases, Niall Martindale, Chief Executive Officer of firmus energy said “firmus energy is delighted to be announcing its second price reduction this year. We previously committed to our customers that as soon as market conditions allowed us to lower our prices we would do so, and today we are pleased to confirm that for the second time this year prices will be further reduced from April 2023. We recognise the wider cost of living challenges within the communities we serve, and at firmus, we are working hard to make positive change for our 110,000 loyal and valued customers.
“We continue to work with the UK Government to ensure our customers are also benefiting from the EPG discount scheme. This scheme is anticipated to run until March 2024 and will continue to support customers using gas to heat their homes.”
Customers seeking advice on their natural gas bills or direct debit payments should contact the firmus energy Customer Services team on 0330 024 9000 or customerservices@firmusenergy.co.uk. For free and independent advice on how to save energy please contact NI Energy Advice Line on 0800 111 4455.
1 This is based on typical Medium Home Consumption Value of 12,000kWh per year as published by OFGEM. This excludes any EPG discount. £6.44 is based on a typical firmus energy network home PAYG customer. A typical firmus energy network home credit customer will decrease by £6.58 per week.
