Write a commentDuring an awards ceremony in London last week, leading IT firm MCS Computer Solutions was celebrated by SAGE, the leading business software and services provider, as one of their top service providers in the UK.
In a network of over 1500 SAGE Partners, MCS made the grade for the third time to reach the top 5 best SAGE partners by excelling in customer service. This SAGE Circle of Excellence 2010 award is voted for by customers and only the top 1% of partners receive this prestigious status.
The firm with offices in Newry and Craigavon, specialises in Sage Financials, CRM and Manufacturing software in addition to providing Microsoft neworks to small and medium enterprises.
The accolade means that customers can be confident that MCS delivers a level of service and expertise that exceeds expectations.
Paul Lyness , Director, MCS said “It’s something that’s crucially important in the context of challenging economic times”
He continued “Sometimes, gaining new business starts with price, but I think asthe business world feels pressure economically, people want to be sure they get what they pay for. They demand value, proven products and excellent service – and it’s even more vital to provide that in the current economic climate.
“At MCS, we pride ourselves in building relationships with our clients that continue over years as their business needs change so they continue to be our clients, five and 10 years down the line.”
It’s an approach which continues to provide dividends for the firm as they have reported a rising turnover after a slight dip when the recession first started.
On presenting the awards, Paul Stobart, CEO, Sage UK & Ireland commented: “I’m delighted to present these awards and my congratulations go to all involved. Our vision is to be the business software company that everyone recommends and our Business Partners are a fundamental part of this. The Circle of Excellence rewards the Business Partners who support this vision by providing our customers with a fantastic customer experience.”
