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Nearby Monaghan Street has been named winner of the best customer service award at the Northern Ireland Neighbourhood Retailer awards in Belfast on Friday 16 October.
The store was nominated for two awards, the Store of the Year (Convenience Store up to 300sq ft category) as well as for Best Customer Service.
NI Baker Magazine, category sponsor
Jennifer McQuillan from Nearby Monaghan Street said: “First and foremost, I want to say a huge thank you to our amazing staff. This award is not just for one person - it belongs to every member of our team. Their hard work, dedication, patience, and commitment to looking after our customers every day are what made this possible.”
McQuillan also paid tribute to shoppers, saying: “I also want to say a very special thank you to our customers. Without your trust, support, and loyalty, none of this would be possible. Every customer gives us an opportunity to do what we do best - provide great service and make people feel valued and welcome.”
sales manager at category sponsor, Ireland’s Forecourt & Convenience Retailer
On what the award means McQuillan added: “Customer service is about much more than simply doing a job. It’s about listening, caring, going the extra mile, and making a positive difference. I’m so proud that our staff at nearby Monaghan street has been recognised for that.”
Another winner on the night was Milestone Rathfriland, a five-time winner of Northern Ireland Retailer of the Year title and one of Neighbourhood Retailer’s most successful winners. This year they added to their awards the Bakery of the Year and Fresh Food Store of the Year.
