CRASH Services are celebrating five years since launching their four-day working week for all employees, coming as it does with no reduction in pay or benefits.
Michelle Murphy, Operations Director at CRASH, commented “In April 2020, we took the innovative step to reduce our working hours by 20%, from 35 to 28 hours per week, without affecting salaries. Recognising the increasing challenges of achieving a healthy work-life balance, we believed this change would significantly benefit our employees and in turn our customers. After five years of working a four-day work week, we are delighted with its impact of staff attraction and retention in such a competitive job market. This approach has also greatly enhanced our employee well-being while ensuring our customer care remains exceptional, with 99% of our customers recommending CRASH.”
Paula Mahoney, Marketing Director at CRASH, commented, “The introduction of the four-day working week has fostered a healthier work-life balance, empowering our employees to excel in high-pressure situations”.
Positive Employee Impact
Claims Team Leader, Mairead Morgan who has been with the company since 2016 commented “The four-day work week allows for more time to enjoy hobbies and spend with family. Surprisingly, my productivity has increased because the condensed schedule keeps me focused and efficient. Knowing the work still needs to be completed encourages a more intentional approach to each day.”
Rosanne Boyle, Quality and Training Coordinator who's has been with the company for 10 years added "This extra day off each week not only helps me stay organised but also gives me the space to prioritise self-care, leading to a better work-life balance.”


