Additional 16% rise in Gas Bills announced

firmus energy have announced a 16% rise for customer from 3 May citing the sustained increases in global wholesale gas prices as the reason. firmus are committed to reducing the tarriffs when the market crisis subsides.

The company explains that the sustained increases in global wholesale gas prices have forced it as, Northern Ireland’s largest gas supplier, to announce the increases to its natural gas tariff in the Ten Towns Network area of 16.31%.

It follows a 35% increase in September 2021 and a 38% increase in November while in previous years the company announced 21% and 12% price cuts in 2020 and a 9% cut back in 2019.

Today’s announced change in tariffs will mean an extra £3.86 per week on to the average household bill in the Ten Towns area.

Niall Martindale, Interim Managing Director of firmus energy, said “Energy markets remain at very high levels having been adversely affected by the war in Ukraine.  This has been reflected across the board with increases in the costs of Home Heating Oil, coal, electricity, and gas. Regrettably the sheer scale of the increased costs involved give us no alternative but to pass on to our customers the higher costs we are having to pay for the gas we supply.

“firmus energy is committed to reducing its tariff for all customers as soon as the market crisis subsides and enables us to do so.” 

Outlining what firmus energy is doing to help its customers, Niall Martindale continued “We understand it is a tough time for many of our customers and we have been providing financial and administrative support to the Department for Communities scheme to help those most in need. If any of our customers need further support, I would urge them to call our dedicated local team to see if we can help.”

Customers seeking advice on their natural gas bills or direct debit payments should contact the firmus energy Customer Services team on 0330 024 9000 or info@firmusenergy.co.uk.

Our telephone lines are open 24 hours a day, 7 days a week.  For free and independent advice on how to save energy please contact NI Energy Advice Line on 0800 111 4455.

firmus will be announcing a tariff change for the Greater Belfast Network area in the coming days.