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The Department of Health has published a list of useful online resources and phone numbers for healthcare services over the Easter break and emphasise that a hospital Emergency Department should only be used for sudden and acute illness or severe trauma.
There are a range of healthcare services available to help you such as the Pharmacy First service in Community Pharmacies, Minor Injuries Units, GPs and local Optometry practices (opticians) for eye problems.
If you have a mild or minor illness, you can find information about a range of common illnesses using the NI Direct A-Z symptom checker https://bit.ly/A-ZSymptomCheck
If your child is feeling unwell, you can use the Children’s Symptom Checker to gain a better understanding of what might be happening and where to get treatment. https://bit.ly/ChildSymptomChecker
Self-care is the best choice to treat most minor illnesses, ailments and injuries. A range of common illnesses such as aches and pains, colds, upset stomachs and sore throats can be treated with over the counter medicines and plenty of rest.
In the event of a life-threatening emergency, always dial 999.
Prescriptions
Always remember to order your repeat prescriptions prior to your GP practice closing for the holidays.
Community Pharmacy
Your community pharmacist can offer advice and treatment for common conditions, recommend treatment and refer patients to other healthcare professionals as appropriate, see https://bit.ly/CommunityPharmaciesNI.
Find out more about the Pharmacy First service at https://bit.ly/PharmacYFirstNI
GP opening hours over Easter
GP practices will offer additional same day urgent clinical triage consultations, remaining open at lunch time with no half day closures for the working week over the Easter holiday period.
Contact your GP https://bit.ly/FindGPinNI
GP practices will be closed on Monday 1 April 2024 and Tuesday 2 April 2024.
GP Out of Hours
This service is for urgent medical care when your GP surgery is closed. For the Southern Trust area phone 028 3839 9201
Emergency Departments
Emergency Departments provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma. See https://bit.ly/LocalEmergencyDept
Some Emergency Departments are operating a Phone First service. Telephone: 0300 123 3 111
For all emergencies that are life threatening, always call 999 immediately. This can include: Stroke, heart attack, loss of consciousness, breathing difficulties, severe bleeding or major trauma.
Out of Hours Dental Services
For out of hours urgent dental problems, patients should ring their own dental practice in the first instance. The practice will outline their out-of-hours arrangements or advise you to contact the Emergency Dental Clinic directly.
If they are not registered with a dentist, they should contact a local dental practice at https://bit.ly/HSCServiceFinderNI (type dental in search box). Further information on Emergency Dental Services is available at https://bit.ly/Emergency-Dental
Emergency Dental Clinics (EDCs)
Patients can only normally only contact EDCs on Saturdays, Sundays and Bank Holidays.
Over the Easter holidays the EDCs will operate on the following dates:
- Saturday 30 March 2024
- Sunday 31 March 2024
- Monday 1 April 2024
- Tuesday 2 April 2024
Telephone: 028 2566 3510 (Telephone lines are open from 8.00am to 12 noon)
Telephone calls will be directed to a dentist for triage and if deemed clinically necessary, advice or treatment at an EDC will be provided for the following dental conditions:
- Dental swelling (spreading infection).
- Trauma to teeth arising from an external force.
- Uncontrolled bleeding following extraction.
- Severe dental pain not controlled by over the counter medications.
- Please note – as there is high demand for out-of-hours appointments patients may have to travel outside their area for treatment slots.
- Patients should not attend any site without an arranged appointment.
Urgent eye care
If you have an urgent eye problem during the holiday period, including:
- Sudden red eye
- Sudden pain or discomfort in the eyes, around the eye area
- Recent, sudden reduction in vision in one or both eyes
- Recent onset or sudden increase of flashes and/or floaters in one or both eyes
- Something in your eye that you cannot get out
Please contact your local Optometrist in the first instance.
If your Optometry practice is closed and your eye problem is very urgent and cannot wait until normal opening hours, please contact your nearest Hospital Emergency Department at https://bit.ly/LocalEmergencyDept
Out of hours Regional Emergency Social Work Service
This service is for genuine emergencies that cannot wait until the next working day.
Contact the Regional Emergency Social Work Service on Tel: 0800 197 9995
Mental health emergency
For mental health emergencies, call Lifeline free https://www.lifelinehelpline.info/ in confidence, 24/7 on Telephone: 0808 808 8000. For more information see https://bit.ly/MentalHealthEmergency
